Android users! Is your phone running slow?
A soft reset is the first step in troubleshooting your device.
Turning on and off the phone can fix a wide range of issues like an app freezing up or the phone running slow. A soft reset (turning it off and on again) allows it to reset all its processes and refresh. Most often the issue resolves itself.
Here’s how to reset an android device:
- Press and hold the Power button (it will either shut off after a few seconds or pop up a screen with options for restarting or powering down appears)
- Select Power off
- Select OK
- Allow several seconds for the device to power off
- Leave the phone off for a few moments
- Press and hold the Power button until the screen comes back on
Still not working? Call our wireless professionals and set up a free appointment to see what we can do to get you back on track.
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